FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
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Dog Daze currently only ships to the United States via our website. If you are in need of international shipping, please check out our Etsy site!
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Processing plus USPS transit means your order generally arrives in 7–14 days. Each order is hand made, so please allow for extra shipping time during the holidays.
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When your order is shipped out, you will be provided with an email containing the tracking information.
Returns & Custom Orders
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Since each order is custom, we only accept returns in the event of a defect in the item. Defects must be reported within 14 days of delivery.
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Send us a message! Whether it’s a unique pet portrait ornament, tag, or custom charm, we love turning ideas into reality.
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Yes! If you'd like custom text (like your pet's name and year), colors, or special details, just send us a message before placing your order—we’re happy to help!
Pawsitively Personalized Just for You
Every item at DogDaze is made to order, customized with care and a touch of whimsy. Whether it’s a name, color, or special request, we’re here to make it uniquely yours—because your pets (and your style) deserve nothing less.
Handmade with Heart, Packed with Love
From the first sketch to the final ribbon, your order is handmade by our small, dedicated team—often with our pups by our side! We pack every box with care and a few tail wags, so opening your order feels just as special as what’s inside.
Our Promise of Stellar Service
At DogDaze, every order is crafted with care, packed with love, and delivered with a smile. We’re committed to quick responses, quality products, and a personal touch—because you and your pets deserve the best.